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Dear Phuong,

Please accept this small gift as a thank you from us for all your help and kindness when we were in Hanoi in April this year. We had a most wonderful 4 weeks in Vietnam and found the country and its people very friendly and beautiful.


Michael and I are now back at work and our holiday seems a long way away. But we often talk about the places we went to and the people we met. Your help and kindness to us was most appreciated.

If your are ever in Australia, in particular Adelaide, Please let us know so that we can return the kindness you showed us.


I have included a picture of us in case you don't remember who we are.

Once again thank you


With fond regards


Jenny & Michael Fantinel

15 Hermitage Place, Wynn Vale, South Australia

Hello Dong Phuong & Nguyen Ha,

 

I apologize for my extremely delayed response. My husband and I greatly enjoyed our tour of Viet Nam with your company.  Everything was excellent!  From the hotel accommodations to the tours and tour guides.  Your company is very attentive and provides great customer service.  We really appreciated that you were able to customize the tour for our preferences including the itinerary, class of hotel, personal tour guides and transportation.

 

All the hotels we stayed at during the tour were lovely and top notch!  The tour guides were very friendly and spoke English well.  Of the tour guides, they were all very good.  The guide in Hanoi was extremely kind and took good care of us.  I also remember the ones from Hue and Hoi An the most, probably because of their mastery of English and history.

 

We also enjoyed the restaurant recommendations, especially Cha Ca La Vong and Nem in Hanoi.  Morning Glory was also a favorite in Hoi An.

 

Thank you for taking such great care of us!  We are very happy with your company and would gladly book with you again.

 

I would also be happy to post a review on a website for you.  Please let me know which website would be the most helpful.  I tried www.tripadvisor.com  but it does not seem like I can write reviews for tour companies.

 

Thanks again,

Minh-Ha Trieu & Kelly Murphy

Hello , Dear Phuong,

We have  just  arrived home in Australia today  (Tuesday).

Sorry we did not speak with you again yesterday, we were just very busy with packing  to come home and doing our last shopping at the  Market in Saigon.


I was unwell on Sunday nite with  a stomach virus, so did not sleep a lot, and was very tired on Monday.

We found a  small French Bakery and Coffee shop just close to Lavender Hotel , with Croissants and  very good Expresso  coffee , this made us very happy; especially Ron!

The girls (Maria & Vera) spent too much money on Bags and Sunglasses at the market;  but only after they had looked at EVERY Bag & Sunglass shop in the market! while Ron and I wait for them.

 

Phuong, we have had a wonderful holiday and a very memorable experience . We believe we've seen Vietnam at just the right time for us because we think it will change  a lot in coming years (soon).  Not every where , but in some places too much, like Danang and Hoi An for instance. (this will only be for Golfers and fat  Americans  on the beach I think maybe, with too many huge hotels)

Phu Quoc was a  really beautiful place to rest and enjoy ourselves  before starting the final part of our journey into Cambodia.


Cambodia was an amazing  place  with things still to discover (yes we will be going back!). The guide you organized there , Mr Sothea is a wonderful & honest young man  (like you) who works very  hard  and is very proud of his country.


He  has an amazing knowledge and  true passion for the preservation of the Temples and surrounding area of Ankor city (plus for Cambodian history). He is a very valuable person to know. We had a very good relationship with Sothea.

 

Mr Giang ( "Yang"), in Saigon also was a great contact and knew much about the Mekong , because it is his home province. This helped us greatly to understand the history , both good history and not so good history!

 

We appreciate very much having the personal guides and all the transfers organised ; They were all great people and did their job very well and always on time .

The resorts/hotels you chose were all number one (especially Pho Quoc!). Here  we also discovered Sao Beach  ,by motor bike with a local guide to help us.

This beach was very beautiful and very quiet (not yet fully discovered).

The only problem for Phu Quoc is the rubbish that comes to the beach from the hundreds of  fishing boats and floating fishing villages. It washes up each nite and in the morning onto the beach and the Resorts have to clean it up every day. On Sao Beach it is not cleaned up all the time (this is a shame).

Phu Quoc needs to do something about this  if they want more tourists to enjoy the island , especially Australians who would find this disappointing.

We saw the new site for  International Airport being cleared and ready to build so they do expect more people to come .


We think "breakfast" at Lavender is only  thing  that was found a little dissapointing   (anyway we found French Bakery in same street, so all good for us).


Thank you for trusting us to continue our holiday after Hoi An and pay you later at Saigon.

 

We have had a fantastic time with the Veitnamese & Cambodian , people , food and culture.

Your experience and organisation  helped make this possible for us and  we thank you deeply from our hearts.

 

Best wishes,

Ric & Maria Brown  and Ron & Vera Toniolo.

Hi Ha,

Having returned home I must tell you; We had a wonderful time in Vietnam and Cambodia!!!

The trip was perfectly organized , the hotels all very comfortable and your people were very friendly.

and helpful. It was a great experience!

Sincerely, and thanks, Laura Bae

Dear Mrs Hoang Ha,

We are now in Hoian. Thank you so much for your help yesterday. I can not imagine what on earth we had to do without your timely support. We are now enjoying the very professional service you have offered us. Your company really impress us, and we'll be recommending you to our friends!

 

Best regards

Karen family

Dear Ha,

On behalf of my family, I want to say my big thanks to Viet Sail Travel for the well-organized trip in Vietnam, we have enjoyed every single minute. Thank you from all of us.

 

Yours sincerely,

Susan and John

Hi Phuong Dong,

I am Katrin Rieger. My wife and I took a 6-day tour organized by your company last month to the north of Vietnam. We really love that tour. It was such a wonderful time when we saw many beauty spots. The people there were amazing. They were very kind to us eventhough they didn't know anything about us. By the way, we'd like to greatly thank you for providing us a fantastic trip. We hope to come back Vietnam in the nearest future.


Kind regards,

Katrin Rieger

Dear Hoang Ha,

After our return home, we do want to thank you for your recommendations on our trip to Halong Bay. I have enjoyed the best service, especially two amazing dinners in Tuan Chau Restaurant. We were absolutely satisfied.

Thank you very much for everything .

 

Kind regards

Joe & Dolores

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